![]() If you don’t have this already, you’ll need to reach out to AT&T to arrange for the installation of it. Plug the green Ethernet cable into the green port on your Gateway and the other into the AT&T Broadband outlet on your wall.You receive your installation kit from AT&T.Here’s a look at how that process would look like for AT&T Fiber. It’s really easy and it can save you $99. We recommend opting to set up your internet or DirecTV for yourself if you have the option to do so. You’ll need to be at home for the setup so that they can get access. The AT&T engineer will also keep you up to date with everything you’re working on. Fiber is extended inside the home to the Gateway.This will be buried soon after the installation date New Fiber service line is run into the home if required.Engineer attends your home to evaluate the best place for the Gateway router.In this case, the work could take four to six hours. Your engineer might have to replace standard copper wiring with fiber lines if you are going with AT&T Fiber, and this is going to take longer. The appointment could take a couple of hours or more depending on the level of infrastructure in your home and your area, so make sure you put that aside in your day. Once you’ve purchased the service and selected this option, AT&T will be in contact with you to arrange an appointment for this to happen.Īnd it’s basically as simple as that. If you do decide to go down the $99 setup route, an AT&T engineer will come out to your home and get everything set up for you. For more help on that, check out our guide to AT&T customer service. If you need help from AT&T for any other reason, there might be a different contact route to go down. If you would prefer to speak to someone over the phone, you can use the number +1 8. Those who prefer the live chat route should simply search for ‘activation & setup’ in the support search and press the ‘Chat’ button in the bottom-right. However, we don’t recommend the latter if you’re keen to get help quickly as it could take a day or two to get a reply. AT&T Contact DetailsĪnyone needing assistance with setup can reach out to AT&T in three different ways: through the live chat on the website, over the phone or via email. If this is the case, we recommend speaking to AT&T directly about the fee. It’s also worth noting that in some cases, it might not be possible for you to set up your internet yourself. You don’t have to pay that if you set your service up for yourself, and that’s why we’re here today.īy the way, what a lot of people don’t know is that if you get stuck during the self-setup process, you can reach out to AT&T for assistance free of charge. They should assist you in the store free of charge.īut if you want to go for the Internet (including Fiber) or DirecTV, you’ll need to pay if you want someone to set up your network for you. If you opt for AT&T Wireless, you won’t have to worry about paying for someone to set up your cell phone for you. We’ll be looking at how to get set up with: Now, I can show you exactly how to get up for yourself. I’ve been researching and practicing how to set up all the AT&T services.
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